Service Management

Incidents
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Submit your ticket 24/7 in your own ticket portal which is provided by us.
As soon as tickets arrives they are being sorted on impact.
The technical department will start working on your issue right away.
Within 48 hours your incident will be resolved!
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Request for Change
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Requests to create a new user or service
Windows updates, system updates & upgrades
Intranet, ERP consultancy
Together we’ll make an estimation of the activities/hours and after given approval we’ll start working on your request.
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Projects
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Migrations & customized environments
We arrange the project management within TFS,
Our experts with the right experience will proceed the tasks.
We’ll continuously discuss the progress together via weekly calls and updates.
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Secondment
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Upload your CV or upload your job request in the support portal!
Within 48 hours we will deliver multiple profiles and jobs
We understand your IT projects requests, our consultants will find the correct profile or job for you
Automated billing system & hour registration reports
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